Why Your SaaS Deals Stall (And How to Stop It Before It Starts)

I had an interview last week, and the company's senior Cybersecurity salesman had a stalled deal, so he joined my interview via potato cam to ask a timeless question: "How do you restart a stalled deal?"

Bryan Hunt

7/21/20252 min read

Last week, I had an interview with a West Coast cybersecurity consulting firm. Great team. Clear mission. Halfway through, one of their senior sales leaders jumped on the call from an airport, visibly stressed.

He had a stalled SaaS deal and was scrambling to re-engage the prospect.

I gave him two quick suggestions:

1. Bring someone else into the deal.

Another stakeholder. A technical expert. A peer-level contact.
Sometimes, new energy is all it takes to rekindle momentum.

2. More importantly—front-load your qualification.

The problem didn’t start when the prospect went dark.
It started at the beginning, when expectations weren’t aligned and key details never surfaced.

That conversation sparked this post.

The Real Reason SaaS Deals Stall

Most SaaS deals don’t blow up at the end—they quietly fizzle out at the beginning.

Reps rush into demos, skip real qualification, and assume things are moving just because meetings are happening. But if there’s no clear urgency, no internal champion, no path to action?

You’re not closing. You’re just orbiting.

My Fix: The Rapid Recall Technique

In the first real call, I run a quick mental checklist I call the Rapid Recall Technique:

  • ✅ Do they actually have a problem?

  • ✅ Do they recognize it?

  • ✅ Can they act on it?

  • ✅ Who else needs to weigh in?

  • ✅ What happens if they do nothing?

It’s a fast way to qualify intent, identify red flags, and build mutual clarity.
It’s not aggressive. It’s respectful—and essential.

This technique has saved me and my prospects from wasted cycles in every industry I’ve sold into: cybersecurity, SaaS, HR tech, AI, and managed services.

Keep Momentum with a Calendar of Service

Once I’ve qualified a buyer, I keep the momentum going with what I call a Calendar of Service—a mutual roadmap we agree to up front.

It’s not just a timeline. It’s a shared commitment to progress.

📅 Week 1: Needs Review
📅 Week 2: Stakeholder Alignment
📅 Week 3: Proposal Walk-Through

No surprises. No “checking in.” No mystery.

Just a steady rhythm that builds trust, drives engagement, and shortens sales cycles.

Looking to Build a Real Pipeline?

I’m currently exploring my next enterprise sales opportunity.
If your team is struggling with deals stalling out late in the game, don’t wait for next quarter’s postmortem.

Next week, I’ll break down how to front-load qualification for any industry or product line.

But if you want to skip the stalls and start building a real pipeline that closes, you don’t have to wait.

👋 Hire me, and I’ll show your team how it’s done. www.meetbryanhunt.com

#sales #saas #cybersecurity #pipeline #salesstrategy #hiring #jobsearch #enterprisesales #closersonly